Betjlil's Privacy Policy — your data is secure

1Introduction

Welcome to betjlil. This privacy policy describes how betjlil collects, uses, stores, and protects your personal information. By using the betjlil platform, you are deemed to have accepted the terms of this privacy policy.

Betjlil believes that the privacy of your personal information is a fundamental right. That's why we always strive to keep your information as secure as possible and use it only where necessary.

This betjlil privacy policy applies to our website, mobile application, and all other betjlil digital services. If you have any questions, please contact the betjlil support team.

2Data collection

Betjlil collects various types of information from you. This information comes from two main sources — what you provide directly and what is collected automatically when you use the betjlil platform.

Information you provide directly:

• Full name, date of birth, and nationality.
• Email address and mobile number.
• Residential address and postcode.
• Government-issued documents for identity verification (e.g. national ID card, passport).
• Payment information — mobile banking number, bank account details.
• Contact information for betjlil support.

Automatically collected data:

• IP address and device identifier information.
• Browser type, operating system, and device model.
• Access time and duration on the betjlil platform.
• Gaming history, bet amounts, and transaction information.
• Information collected through cookies and similar tracking technologies.
• Location data (only if permission granted).

3Data usage

Betjlil uses the collected information for various legitimate purposes. We always ensure that the use of information remains within the scope of our privacy policy.

• Creating, managing, and verifying your betjlil account.
• Processing deposits, withdrawals, and other financial transactions.
• Providing gaming services, bonuses, and promotions.
• Providing customer service and support.
• Fraud detection and Anti-Money Laundering (AML) checks.
• Meeting legal and regulatory obligations.
• Improving the betjlil platform and developing new features.
• Sending personalized offers based on your preferences (with consent).
• Responsible gaming policies implemented and monitored.

Betjlil never uses your information for any purpose not stated in this privacy policy.

4Data sharing

Betjlil does not sell your personal information to third parties. However, we may share your information under certain circumstances:

• Service providers: With trusted partners for payment processing, identity verification, and technical support.
• Legal authorities: In cases of court orders, government directives, or legal obligations.
• Regulatory authority: As required by licensing authorities or gaming regulators.
• Fraud prevention: With relevant authorities to prevent fraud and money laundering.

All third-party partners operate under betjlil's strict confidentiality agreements and cannot use your data for their own purposes.

5Cookie Policy

The betjlil website and app use cookies and similar tracking technologies. Cookies are small data files stored on your device that help improve your browsing experience.

Types of cookies betjlil uses:

• Essential cookies: Essential for login status, language preferences, and security sessions.
• Functionality cookies: To remember your preferences and provide a personalized experience.
• Analytics cookies: Understanding betjlil platform performance and user behavior.
• Marketing cookies: To show you relevant promotions and offers (with your consent).

You can disable cookies from your browser settings at any time. However, disabling certain essential cookies may cause some betjlil features to not work properly.

6Data security

Betjlil implements industry-leading security measures to protect your personal information. Our security practices include:

• 256-bit SSL/TLS encryption — on all data transfers.
• Regular security audits and penetration testing.
• Multi-factor authentication available.
• Real-time fraud detection system.
• Strict data access controls for staff.
• Data backup and disaster recovery plans.

While betjlil strives to ensure maximum security, no data transmission over the internet is entirely risk-free. Keep your password strong and do not share it with anyone.

7Your Rights

Every user registered at betjlil has certain important rights over their own information. betjlil fully respects these rights:

• Right of access: You can request to know what information betjlil holds about you.
• Right to rectification: You may request correction of incorrect or incomplete information.
• Right to erasure: You may request deletion of your data under specific circumstances.
• Right to restriction of processing: In some cases, you may request to limit the processing of information.
• Right to portability: You can receive your information in a portable format.
• Right to object: You may object to the processing of your data for certain purposes.
• Right to withdraw consent: You may withdraw consent for marketing communications at any time.

To exercise these rights, contact the betjlil support team. We typically respond within 30 working days.

8Data storage

Betjlil retains your personal information for as long as necessary. The retention period depends on the type of information and legal obligations.

• Active account data is retained for the entire duration the account remains open.
• Even after account closure, information may be retained for 5–7 years for legal reasons.
• Financial transaction records are maintained in accordance with AML laws.
• Processing of that data stops immediately after marketing consent is withdrawn.

Once the retention period ends, betjlil securely deletes or anonymizes your data.

9Information from minors

Betjlil services are exclusively for individuals aged 18 and above. betjlil does not knowingly collect personal information from minors.

If a minor has registered on betjlil and betjlil becomes aware of it, that account will be closed immediately and all associated data deleted.

10Policy updates

Betjlil reserves the right to update this privacy policy at any time. If there are significant changes to the policy, we will send notifications on the betjlil platform and to your registered email.

Continued use of betjlil after changes means you accept the updated privacy policy. We recommend reviewing this page regularly.

11Contact

If you have any questions or concerns about this privacy policy or wish to exercise your data rights, contact betjlil:

• Email: [email protected] (general support)
• Betjlil Live Chat: Available 24/7.
• Data protection requests: [email protected]

Betjlil typically responds to all privacy-related requests within 30 working days. Complex cases may take slightly longer, but we will always keep you informed of progress.